It has been reported by the BBC that Made.com has gone into administration, leading to the loss of up to 500 jobs.
The firm, which enjoyed soaring sales during Covid lockdowns, hit problems as households cut back and has appointed PWC as the administrator.
The fashion and furniture retailer Next is buying the Made.com brand name, website and intellectual property.
Thousands of customers face uncertainty over whether they will receive a refund for outstanding orders with Made.com.
Susanne Given, chair of Made, said: "Having run an extensive process to secure the future of the business, we are deeply disappointed that we have reached this point and how it will affect all our stakeholders, including employees, customers, suppliers and shareholders."
She added: "We appreciate and deeply regret the frustration that [Made.com] going into administration will have caused for everyone."