Boohoo has become the latest fashion brand to introduce fees for customers wanting to return an item.
The fashion giant will charge customers £1.99 for each parcel that gets returned to its warehouse.
The company included the change to its policy on its information page on returns, and informed customers: “Please note a returns charge of £1.99 per parcel will be deducted from your refund amount. Returns are free for premier customers.”
Premier customers pay £12.99 a year for unlimited next-day delivery and free returns.