Supply Planning Coordinator

Our Supply Chain team are looking for a Supply Planning Coordinator to support the implementation of our Supplier Engagement strategy working within Hammersmith. This is an exciting opportunity to join a flourishing team with lots of opportunities for growth and development.

About the role

In this role you will be responsible for building collaborative working relationships with all suppliers & related internal business teams across Fashion and General Merchandise categories to ensure suppliers are onboarded onto the supplier portal and have all the necessary training and documentation. You will also be responsible for ensuring delivery schedules are regularly received and updated from all suppliers to drive forecast accuracy and support resource and capacity planning for our distribution centre.

You will also:

Manage the day-to-day performance of our digital freight forwarder, monitoring lead times against agreed SLAs for all modes of transport & proactively addressing or escalating any operational challenges that arise with key stakeholders
Use applications such as SAP, Analytics for Office (AFO), the Supplier Portal and our Freight Forwarding Platform to generate and maintain supply chain reports. This includes supplier performance scorecards, data-driven forecasts, and freight forwarding KPI reports.
Monitor/flag any EDI message failures or exceptions – ensuring the appropriate escalation process is followed/raised with Cegedim to support resolution.

About You

You should be able to work flexible hours/days and demonstrate the ability to adapt to the changing demands of the role, and deputise for the Supply Chain Planning Assistant Manager when required and support out-of-hours implementations and projects. You should also be available to travel occasionally to the Distribution Centre in Thatcham.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods