Supervisor

This prestigious British luxury accessories brand is seeking an experienced supervisor to join their team within Selfridges. This is a fantastic opportunity to be part of a refined retail environment where style, substance, and service come together seamlessly.

This boutique department showcases a thoughtfully curated collection of beautifully crafted leather pieces, designed for everyday sophistication. As supervisor, you will report directly to the store manager and play a vital role in delivering a consistently elevated customer experience.

Key Responsibilities:
- Lead by example on the shop floor with a consultative, customer-first approach
- Build and maintain long-term client relationships to encourage loyalty and repeat business
- Support and coach team members to deliver service excellence
= Foster a warm, inclusive environment aligned with the brand’s luxury ethos

About You:
- Proven experience in a luxury retail environment, ideally in a supervisory role
- Skilled in team leadership and driving performance through coaching and example
- Passionate about delivering an exceptional customer journey from start to finish
- Naturally confident in developing meaningful client relationships

Rewards & Benefits:
- Competitive base salary up to £33,000
- Strong commission structure on personal sales
- Uniform allowance
- Life assurance
- 33 days holiday

If you're passionate about luxury, leadership, and delivering memorable customer experiences — we’d love to hear from you.