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Customer Experience Manager (In Store)
Job Description We are seeking a dynamic and operationally focused Customer Experience Manager to oversee and enhance the customer journey at our team entrance and head office Duke Street entrance. The ideal candidate will possess exceptional relationship-building skills and have the ability to influence and collaborate with various stakeholders to ensure...
Department Manager - Accessories
A bit about the role: As a Department Manager you will be the driving force behind your business, customer and team results. You will deliver an extraordinary customer experience whist meeting sales, service and profit targets. Facilitating teamwork, providing guidance and nurturing your team is at the heart of what you...
Concierge Consultant (Customer Service & Experiences)
Job Description A bit about the role As a Concierge Consultant you will: Act as the first point of contact for customers Work on the shopfloor, supporting the Deputy Head Concierge Deliver an extraordinary experience for all customers Be curious to identify customer needs and consistently meet these expectations and use spontaneity to offer an experience...
Store Host
A bit about the role Act as the first point of contact for customers Be proactive in approaching Deliver an extraordinary experience for all customers Be curious to identify customer needs and consistently meet these expectations and use spontaneity to offer an experience above and beyond Handle customer complaints effectively yet compassionately knowing when to...
Learning & Development Manager
A unique opportunity has arisen to join a global event company as learning and development manager. This event company puts on a show that is world renowned and welcomes visitors from across the globe. This event sees more than 20,000 guests per week and continues to perform to...
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