Host / Hostess

Job Description

Great Pay $14 per hour
Full-time and Part-time positions available.
Great Benefits
Referral Bonuses
Great Advancement Opportunities

It gets better. We now offer Fuego to our employees. Fuego offers On-Demand Pay via a downloadable app that offers both Earned Wage. On-Demand Pay allows employees to draw down up to 50% of their earned wages ahead of payday. The offer is generated based on the hours worked within the current pay period. Get paid faster. Another reason to join our team today!

SSP America operates several restaurants throughout the Tampa International Airport located in Tampa, FL. Our restaurants include: Hard Rock Cafe, Ducky's, Bella’s Café, Buddy Brew, Liquid Provisions, Square 1, Yogurtology, Bavarro’s, Café con Leche, Goody Goody, Louis Pappas, and Ulele.

At SSP, our Host/Hostess position is often the first face our guests see when they enter our restaurant. Our Hosts/Hostesses are experts at several things:

Making our guests feel at home from the moment they walk in.
Having warm, friendly smiles Respecting our customers
Ability to answer questions about our restaurant and the airport

If you're looking for a place where you will meet hundreds of new people daily and make them feel welcome, come check us out! We have a unique work environment that you'll only experience at SSP America!
Here are some things you can expect as a Host/Hostess:

Greet all guests in a courteous and professional manner and escort them to their table
Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server)
Assist guests with children and special needs, as required
Present menus, answer questions and offer suggestions regarding food and service
Inform servers and management of special needs and/or potential problems with guests
Clear and reset counters or tables at conclusion of each course
Ensure complete guest satisfaction
Thank guests for their patronage upon exiting the restaurant
Other duties as assigned

Skills:

Minimum 6 months' experience working in retail or food service environment
High school diploma preferred
Verbal and written communication
Ability to read, speak, and understand the English language in order to communicate with guests and take orders
Experience in dealing with problems involving customer service

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.