Despatch Administrator

Location: Norwich - Bessemer Road

Employer: John Lewis

Salary: £23,000 - £26,300 Annual per year

Reference: JOB_POSTING-3-174846/949

Date added: 22 hours ago

Key Responsibilities People planning, allocation of crew on routes and liaise with external parties Coordinate the ordering and oversee the allocation of business dress Support the CDH Management team in delivering an excellent customer experience through accurate and timely completion of daily operational tasks, including transport support using relevant systems and trackers. Understand and adhere to the General Data Protection Regulation (GDPR). Assist CDH Management in note taking activities including Disciplinary and Grievance policy and procedures, local voice and wider democracy activities. Build and maintain collaborative and effective relationships with key stakeholders Support effective CDH maintenance action and follow up, in conjunction with authorised maintenance providers and relevant system Support and champion business strategies and initiatives including Partnership Plans, CSR, Health and Wellbeing and local charity. Be a brand ambassador, delivering an outstanding end to end customer experience. Promote and adhere to all Legal, Health & Safety and Customer Delivery Hub Operating procedures Responsible for monitoring stock levels of sundry items Essential Skills: Strong experience of data processing and inputting Experience of working in an administrative role Strong communication across a number of communication channels, including an excellent telephone manner Excellent organisation and planning skills. Excellent computer skills and knowledge of IT systems, including Excel. Desirable Skills: Knowledge of telematics and route planner systems Experience of working in a supply chain environment Use of a Procurement System Note-taker trained This is an office based role. Fixed Term Contract from March 2025 - October 2025 General working hours are Monday - Friday 7am-3pm or 8am-4pm - Occasional Saturday's may be required.

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