Cafe Assistant Manager

We have a brand-new opportunity for an Assistant Manager to join our café team. As an Assistant Manager in our café, you’ll blend your hospitality experience and communication skills to support customers and colleagues.

Working alongside the Café Manager, you’ll learn the ins and outs of our operations. Together, you’ll help us to meet our business and financial goals, and when the Café Manager is away, your know-how will keep everything running smoothly.

Whether you’re supporting your manager, coaching colleagues, or making sure our customers leave with a smile, this role is all about making every day a little better. So while you’re out doing that for others, we’ll do the same for you with flexible working options, a competitive salary, plus some other little perks that make life even sweeter.

Please note that you need to be 18 or over to apply for this role.

You will be responsible for:

Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role’s key responsibilities and measures:

Helping everything run smoothly by keeping a close eye on processes and sales standards.
Stepping up to oversee the full café in the Café Manager’s absence.
Finding fresh ways to improve our services for customers and colleagues.
Learning our menu inside out and helping our team to do the same.
Boosting sales by making sure everyone’s in the right place at the right time.
Assuring that all food safety and hygiene regulations are met and followed.
Supporting the Café Manager with colleague recruitment, development and training.
Working with the Café Manager to build effective communication within the team.
Creating a welcoming environment where colleagues feel respected, safe and valued.

You will need:

A background in hospitality, at supervisory level and above.
A commitment to excellent customer service.
People management skills that allow you to lead by example and coach inclusively.
Adaptability to adjust your leadership style to suit different people and situations

Personal

Good at planning and keeping things organised.
Excellent communication skills.
Confident using your initiative to improve ways of working.

What's in it for you:

Alongside a fantastic work life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but aren’t limited to::

Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
Request flexible working from day one
Retirement savings plan
Life Assurance
Access to free wellbeing services with a range of resources to support your mind, body, and life
An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
Uniform provided and policies to support you for all of life’s moments, big and small
Holiday starting at 28 days (Including Bank Holidays)
Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility