Zalando has posted faster than expected growth in 2021 with gross merchandise volume up 34.1% to €14.3 billion and revenue up 29.7% to €10.4 billion after it benefited from strong customer demand and an increase in partner adoption of its platform services.
Meanwhile, adjusted EBIT came in at €468.4 million, corresponding to a margin of 4.5%.
During the year, Zalando acquired more than 10 million new customers and expanded its reach to serve more than 48 million active customers across 23 markets. This includes the six new markets of Croatia, Estonia, Latvia, Lithuania, Slovakia, Slovenia which were launched last year.
Zalando is planning to invest more in its European logistics network which currently includes 12 fulfilment centres in seven countries. The company will add four centres to the existing network by 2023, and will open its best-in-class fulfilment solutions up to partners over the next 12 months.
